Frequently Asked Questions
Everything you need to know about your Sideways gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your gear before your next big game or match.
What is your return policy for worn footwear?
We offer a 30-day return policy. However, for hygiene and safety reasons, footwear and apparel must be in original, unworn condition with tags attached to qualify for a full refund.
Do you offer warranties on professional-grade gear?
Yes, most of our technical equipment comes with a 1-year manufacturer warranty against defects. Please check the specific product page for detailed warranty information.
How can I track my Sideways order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.
Can I change my delivery address after placing an order?
We process orders quickly to ensure fast delivery. You can request an address change within 1 hour of purchase by contacting our support team via live chat.